Privacy notice

This notice explains what personal information we collect through this website, why, and your rights.

Who we are

Haven (trading name). You can contact us at hello@example.com.

What we collect

When you send an enquiry, we collect the details you enter: your name, email address, phone number (if given), property or stay details, and your message.

Why we use it

• To reply to your enquiry and discuss your property or stay (our legitimate interest in responding to you, or steps you ask us to take before entering a contract).
• To keep a record of our correspondence.

We do not sell your information or use it for unrelated marketing.

Who we share it with

Enquiries are delivered to our inbox by an email service provider acting on our behalf, and the website is hosted by a cloud provider. Both process data only on our instructions.

How long we keep it

We keep enquiries for up to 24 months, unless we enter into an agreement with you, in which case we keep records for as long as the law requires.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it, by emailing us. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website does not use tracking or advertising cookies.